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This workshop equips managers and supervisors with the knowledge, skills, and methods
necessary to effectively identify coachable situations in their employees, identify the
root causes for employee's deficiencies, and be able to assist their employees in making
Builds the necessary skills in managers/supervisors to
effectively coach employees.
Increases probability of success in coaching employee's behaviors.
To equip involved parties with the knowledge and skills needed to recognize, evaluate,
and resolve conflicts in person-to-person as well as group situations.
Knowledge of individual conflict style.
Greater ability to manage conflict.
Understanding the effect of different perspectives on conflict.
Enhanced skills in building strong relationships.
This workshop sensitizes managers and employees to the practical and legal implications
of working in a diversified work culture and explores the ways in which diversity can be
harnessed for more satisfying and productive results.
Increased understanding of and appreciation for cultural and life style differences
commonly found in today's workplace.
Increased understanding of causes and solutions for diversity-based conflict.
Development of a personal strategy and plan for tapping the potential of a diverse
This workshop provides a step-by-step approach for consulting within an organization
either as a formally designated consultant or as a staff person who needs to be more
effective without direct authority.
Sensitizes internal consultants to the need for a structured approach and prepares
internal consultants or staff to use such an approach with their customers.
Emphasizes a customer-service orientation for staff persons.
This workshop is designed to build on the first line supervisor's knowledge, skills,
and methods necessary to lead effectively.
Equips first line supervisors with the skills necessary to supervise others in a manner
supportive of today's work environment.
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