Welcome

Who We Are

Products & Services

Index of Products

Consultation

Facilitation

Diagnostics

Training

Government

Clients

Testimonials

Email

 

Employee Development

bulletCoaching Skills
bulletConflict Resolution
bulletDiversity Training
bulletInternal Consulting Skills
bulletProblem-Solving Skills
bulletSupervisory Skills

horizontal rule

Coaching Skills

Purpose

This workshop equips managers and supervisors with the knowledge, skills, and methods necessary to effectively identify coachable situations in their employees, identify the root causes for employee's deficiencies, and be able to assist their employees in making positive change.

Results

Builds the necessary skills in managers/supervisors to effectively coach employees.

Increases probability of success in coaching employee's behaviors.

horizontal rule

Conflict Resolution

Purpose

To equip involved parties with the knowledge and skills needed to recognize, evaluate, and resolve conflicts in person-to-person as well as group situations.

Results

Knowledge of individual conflict style.

Greater ability to manage conflict.

Understanding the effect of different perspectives on conflict.

Enhanced skills in building strong relationships.

horizontal rule

Diversity Training

Purpose

This workshop sensitizes managers and employees to the practical and legal implications of working in a diversified work culture and explores the ways in which diversity can be harnessed for more satisfying and productive results.

Results

Increased understanding of and appreciation for cultural and life style differences commonly found in today's workplace.

Increased understanding of causes and solutions for diversity-based conflict.

Development of a personal strategy and plan for tapping the potential of a diverse workforce.

horizontal rule

Internal Consulting Skills

Purpose

This workshop provides a step-by-step approach for consulting within an organization either as a formally designated consultant or as a staff person who needs to be more effective without direct authority.

Results

Sensitizes internal consultants to the need for a structured approach and prepares internal consultants or staff to use such an approach with their customers.

Emphasizes a customer-service orientation for staff persons.

horizontal rule

Supervisory Skills

Purpose

This workshop is designed to build on the first line supervisor's knowledge, skills, and methods necessary to lead effectively.

Results

Equips first line supervisors with the skills necessary to supervise others in a manner supportive of today's work environment.

horizontal rule

2009, The Cumberland Group, Inc.   All Rights Reserved

2009, OmniCom Solutions Group