Products & Services
 | Coaching Skills |
| Conflict Resolution |
| Diversity Training |
| Internal Consulting Skills |
| Problem-Solving Skills |
| Supervisory Skills |
ResultsThis workshop equips managers and supervisors with the knowledge, skills, and methods necessary to effectively identify coachable situations in their employees, identify the root causes for employee's deficiencies, and be able to assist their employees in making positive change.
Builds the necessary skills in managers/supervisors to effectively coach employees.Increases probability of success in coaching employee's behaviors.
ResultsTo equip involved parties with the knowledge and skills needed to recognize, evaluate, and resolve conflicts in person-to-person as well as group situations.
Diversity TrainingKnowledge of individual conflict style.
Greater ability to manage conflict.
Understanding the effect of different perspectives on conflict.
Enhanced skills in building strong relationships.
Purpose
This workshop sensitizes managers and employees to the practical and legal implications of working in a diversified work culture and explores the ways in which diversity can be harnessed for more satisfying and productive results.
Results
Internal Consulting Skills PurposeIncreased understanding of and appreciation for cultural and life style differences commonly found in today's workplace.
Increased understanding of causes and solutions for diversity-based conflict.
Development of a personal strategy and plan for tapping the potential of a diverse workforce.
This workshop provides a step-by-step approach for consulting within an organization either as a formally designated consultant or as a staff person who needs to be more effective without direct authority.
Results
Sensitizes internal consultants to the need for a structured approach and prepares internal consultants or staff to use such an approach with their customers.
Emphasizes a customer-service orientation for staff persons.
Purpose
This workshop is designed to build on the first line supervisor's knowledge, skills, and methods necessary to lead effectively.
Results
Equips first line supervisors with the skills necessary to supervise others in a manner supportive of today's work environment.
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