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Process Management

Engineering
Optimization
Purpose
The purpose for employing Engineering Optimization is to improve
the overall performance of a particular product or manufacturing process and to improve
the engineering process itself, providing a foundation for better products and processes
in the future.
Results
Provides the tools necessary to quickly respond to changing
customer needs and new product requirements.
Builds an understanding of traditional vs. new engineering approaches.
Provides an understanding of "proactive", rather than "reactive",
engineering methods.

Kaizen ImpAct
Purpose
Kaizen Improvement Action (ImpAct) teams are coached through a
fast-paced process to identify opportunities, experiment with multiple solutions and then
implement quick-hit service or operating improvements - in just one week! The ImpAct
project method can be used to guide a single team for rapid accomplishment of a one-time
project, or to support an organization-wide move to continuous improvement.
Results
Small victories, added together, contribute to astonishing levels
of improvement. Paybacks of 10:1 are the norm and often exceed 100:1.
Higher internal and external customer satisfaction.
Reduce defects by more than 75%.
Standardize methods to ensure consistent results.
Reduce waste by more than 75%.

Process
Improvement
Purpose
This workshop equips individuals with the knowledge, skills, and
methods necessary to document, analyze, develop, and implement improvements and
measurement to a critical business process.
Results
Focuses attention on a methodology for process management.
Sends an important signal to members of the organization that
management is committed to culture improvement.

Process
Re-Engineering
Purpose
The purpose of process re-engineering is to eliminate high pain,
high waste business processes. This workshop equips a Process Team with the knowledge,
skills, and methods necessary to work effectively as a team with the ability to document,
analyze, design, develop, measure, and implement a "re-engineered" critical
business process.
Results
Processes that are free of waste, focused on customer
requirements, and designed for breakthrough results.

Quality
Function Deployment
Purpose
The purpose for employing Quality Function Deployment (QFD) is to
improve the overall effectiveness of the product development cycle working economically,
rapidly, and achieving optimum quality and customer satisfaction.
Results
Provides the tools necessary to effect improvements within the
product development cycle.
Builds an understanding of the priorities most important to the
customer and to the future of the organization.
Provides a realistic approach to managing human and material
resources.

Statistical
Process Control
Purpose
The purpose for employing Statistical Process Control is to
monitor and reduce the variation in the critical variables of a process, to improve the
process itself, providing a foundation for better products and services in the future.
Results
Provides the tools necessary to understand the sources of
variation in a process.
Builds an understanding of "Quality Control" (vs)
"Process Control."
Provides an understanding of the economic impact of variation.

© 2009, The Cumberland Group, Inc.
All Rights Reserved
© 2009,
OmniCom Solutions Group
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